Support System Login
This page is the gateway to the TCSHelp Support System. Use this system to post technical support questions for TriMedia software and hardware. Only Registered Users can access this Support System (see below for new account requests).
This system creates support "issues" using an online bug tracking/FAQ system (FootPrints). Cookies must be enabled in your browser.
 Login
Forgot your password?
Enter your User ID (your email address, all lower case) and a guess for the password in the above login. At the retry prompt hit the "Forgot password" link and a new password will be emailed to you.
New Registered User Accounts
If you own the NDK and/or MPTK and need to request a new Registered User account, please fill out the New Registered User Account Request Form.
After you log in, you can change your password if you like: Select the "My Preferences" option from the left menu bar, then in the "General" section, use the "Change Password" entries.
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21-May-2008: NDK 5.8 documentation now available to registered customers: link.
30-Apr-2008: NDK 5.8 and MPTK 2.5 have been released. All licensed owners should have received notification.
30-Apr-2008: Updated App Note "Getting Started With Eclipse SDE2 Plug-In" is available at App Notes.
20-Dec-2007: NDK 5.7 Application Notes available to public online at App Notes. NDK 5.7 documentation available to registered customers: Training, IP Briefs, Software Errata and entire NDK 5.7 documentation ("docs" tree) via Software Releases.
17-Dec-2007: Latest MDS JTAG software package v1.2.1 is available to registered users via Releases for Third Party Development Platforms .
14-Dec-2007: The official release of NDK 5.7 / MPTK 2.4 has been announced and made available to registered customers. If you did not receive an email notification please enter a support issue. This release includes TCS 5.1 with its Eclipse plugins for DSP optimization. Registered customers can view NDK 5.7, MPTK 2.4 and TCS 5.1 release notes via this link.
13-Dec-2007: Bug system (Footprints) upgrade has been completed. You will notice the appearance of the pages is different; however the functionality is more or less the same.
21-Sep-2007: See new online news section at TriMedia News; new article: TriMedia EEMBC scores announced
30-Aug-2007: A new SATA/tmdlAta driver package is available which supports multiple channel types - IDE and SATA - simultaneously, and includes example code for Sil3114 chip (4 SATA drives). Registered customers can access the package via Public Solution issue 2666.
26-Jun-2007: Latest NDK 5.6 release notes, updated since NDK 5.6 was released, are posted online for registered customers via this link. Also available in ESD download area.
26-Jun-2007: NDK 5.6 support packages for Fusion and Blunk are available. Request by submitting a new issue.
25-Jun-2007: NDK 5.6 / MPTK 2.3 prebuilt programs posted under public downloads.
22-Jun-2007: NDK 5.6 / MPTK 2.3 have been announced and made available to registered customers. If you did not receive an email notification please enter a support issue.
